Frequently asked questions
How will my order be shipped?
Depending on the size of the order, we ship by USPS Ground Advantage or UPS Ground. Most orders ship within 3 business days.
How much is shipping?
Shipping is $4.99 per puzzle, and free when you buy 3 or more puzzles or your order comes to $50.00 or more.
Do you offer a discount for buying several puzzles?
Our puzzles are priced low every day, so there is no multi-puzzle discount. But orders of 3 or more puzzles ship free.
How big is the finished puzzle?
Both the 500- and 1,000-piece puzzles finish at 26.625" × 19.25".
What if a piece is missing from my puzzle?
It doesn't happen often, but if it does, email us at jeff@taupublishing.com and we'll make it right.
Where are your puzzles made?
In central Indiana. They're printed on 80# linen paper, mounted on .069 blue board, and cut with dies handcrafted in Indiana.
Can my school, parish or club use Tau Puzzles for a fundraiser?
Yes. See Fundraisers for how it works.
Do you sell to stores?
Yes. See Wholesale to open an account.